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I'd like to commend our driver Doug for a smooth and quiet ride from LHR to CAM. He's got excellent driving skills and a very professional and polite demeanour.
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I have had Lee as my driver a couple of times now, and I just wanted to say that I think he is great! He always looks smart, is friendly and professional, opens the door of you and has a bottle of water ready in the car - these little things may seem small, but they are noticed and appreciate and really make the difference between an ordinary and excellent experience. I’d highly recommend Lee, he is an example for other drivers of great service and I thought it should be noted.
Please pass my thanks on to him.
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I would like to thank your company for the service provided in transporting me to and from my home in Haslingfield and Southend Airport. I was very impressed by the communication I received throughout, the comfort and spotless condition of the cars and by the safe driving, smart appearance and professionalism of the drivers Chris and Maciej.
I find good customer service is not universal nowadays so I was delighted with that provided by your company and will certainly happily use you again and recommend you to others.
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I don't normally write testimonials, but I felt the need to this time. We have used Airport Lynx about 4 times now &have been pleased every time! The drivers are very smart friendly &accommodating, asking whether we'd like music on &if so any particular channel! I have to admit I don't normally travel well as a passenger but every time I have felt at ease being in an Airport Lynx car &have enjoyed every journey.
We would just like to say a special thank you to Stylianos who was waiting patiently for us at Gatwick on Thursday night, as our flight was delayed an hour &a quarter. It didn't seem to phase him &he was extremely polite &my husband &him chatted nearly all the way home! I am so impressed, I have booked Airport Lynx to take me to a Business Meeting next week! Thank you &keep up the good work!
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We were picked up today at Gatwick’s South Terminal by your driver Birute following our holiday to transport us back to our home in Yelling. This is not an easy journey involving negotiation of the Dartford Tunnel and the M25.
We wanted to say how impressed we were by the quality of Birute’s driving. She drove sensibly and carefully and we felt completely safe throughout the journey. She is a credit to your company and we would certainly hope to be driven by her again when we next use your company.
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Thank you so much!! Your company is always such a pleasure to work with!! It is so reliable and simple! I can’t thank you enough!!
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Just wanted to say a big thank you to you all for our transfers to and from Stansted last week.
Gary was brilliant in finding our house in the dark, in the rain, at 3am. It was horrible weather, but he provided a very smooth ride. As did Steve on our journey home a week later.
It is invaluable to us having your team deliver and collect us at the start and end of our holiday.
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Never having used this sort of service before, I was not sure what to expect. It turned out to be a great experience. It made the trip from Cambridge to Heathrow so easy and stress-free. The car was extremely comfortable and Samir was very professional and friendly, and a good driver. Thank you.
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Just wanted to say thank you for this service. My sister recommended your company - I didn’t know what to expect. Your booking service was very easy and supportive. And your driver today, Mahbubul was very helpful, professional, informative and nice.
I would definitely use your company again.
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I would just like to say what a wonderful experience it was using Airport Lynx.
The whole process was effortless and the driver made our transfer to the airport such a stress free experience.
We will certainly be using Airport Lynx again and recommending you to our friends and family.
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I would like to leave a feedback on our transfer to Luton airport. I was quite impressed with the service: it was easy to book online, the car was super clean, shiny and comfortable and the driver was dressed smart. The price was really good too - we will only book with Lynx next time.
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I've now used Airport Lynx on several occasions for business travel to the US from/to LHR. The service has been excellent; courteous, knowledgeable and professional staff from initial booking (advising on travel times, particularly important on a Monday morning flight out of LHR) to prompt pickup and drop off.
The cars are immaculate, the drivers friendly and accommodating if you wish to chat, equally if you wish to work, sleep etc. they will leave you be. They had no problem dropping me off directly at the Virgin Upper class wing at LHR and were there to greet me upon arrival back to LHR.
Speaking of which in my recent experience they provide a superior service to the Virgin Upper Class Limo service.
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Just wanted to say thank you to Dave for a very pleasant and professional pickup at 3am on Friday morning, even though my plane was 2 hours late Dave was there waiting when I came out.
Dave was very polite and courteous, and offered a great service.
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Just a quick note to say thank you for such a really great service for both of our pick up &drop offs - A really, really good service from both chaps! Couldn’t have asked for more.
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We just wanted to say what a great service again from you guys. Our visitors were very impressed with the level of service.
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We are regular customers of Airport Lynx and have always been very happy with the excellent service provided by your team of drivers, particularly Monica. However there is one driver in particular who stands out for a special mention - Piotr - who helped me on pick up with a situation above and beyond the call of duty, during a storm.
I wanted to send this message as he should be commended for his professionalism and kindness and it is this service that will ensure we will continue to recommend your company to all our colleagues and friends.
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I just wanted to give you some feedback for my driver tonight Arunas. Arunas was extremely professional, polite and the car in impeccable shape. Excellent driver with amazing attention to details.
Highly recommend, and thanks.
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I would like to compliment you and your drivers on the quality of your service. We have made use of Lynx on several occasions when visiting the UK over the past years and will not hesitate to do so again. Making a booking is easy, queries are answered promptly, drivers are on time and pleasant, excellent service all-round. Thank you!
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We used Lynx many times and the service was always fantastic. The drivers were all very polite, on time (usually a little early), and very helpful. I recommend Lynx to my friends when they ask for an airport service.
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As always, excellent service.
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Thank you for a great service start to finish! Gary was particularly courteous and professional. I’ll definitely keep using your services in the future and recommend it to others.
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A quick email to thank Airport Lynx for some super service in getting us to a BA flight to Washrington DC last Tuesday, returning today. We’ve not used your service before but certainly will again starting with another US trip in November. Mikus and Marcin were both helpful and professional.
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Just wanted to let a manager know that Doug was an amazing driver. He was courteous and a smooth driver. The car was also in impeccable condition and he made the right amount of conversation.
You have a great driver at Airport Lynx!
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A quick word of appreciation on my driver yesterday, Lee. My flight was delayed and I was as usual tired of traveling. 15 min into driving Lee noticed that the A505 was unexpectedly closed at a further point. He immediately set onto a network of small country roads that brought us back to the A505 after the blocked point. Quick thinking and we only lost 10 min. Also, a very comfortable car.
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Quick note to say thank you! Was super impressed (this is our first time using Lynx, we used to use another Camb company for all our airport drops) - booking, customer service etc. was all super-efficient and helpful. The child seat was perfect and the car immaculate.
Carlos our driver was fantastic - really professional, took great care of us, friendly and super helpful when my 3 year old needed to go to the toilet during a traffic jam on the M25!! Thanks and we’ll be back!
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Well done – excellent service received on recent trip to Heathrow and you deserve the award!
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Just wanted to say a ‘big thank you’ with your support and co-ordination of our transportation requirements during our visit to Cambridge last week. Many thanks and I appreciated your help and excellent customer services
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Let me just say that I was hugely impressed with the way both my transfers to Cambridge were handled. Thank you very much indeed - if I ever need to visit Cambridge again from an airport, I will certainly be in touch.
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Lee and Georgi were great drivers with superb cars and a pleasure to talk with.
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Thanks very much, Pablo was brilliant, very friendly and professional!
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Thank you very much for our recent airport transfers. We enjoyed your thoroughly professional service and would have no hesitation in recommending you to others. Many thanks
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We had some amazing service from the Airport Lynx team this summer, when Ryanair let us down badly cancelling our flight and effectively leaving us stranded at Stansted.
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As I am sure you have heard from your driver, our flight from Milan yesterday was severely delayed. It was a great relief to see your driver patiently waiting for us at Arrivals and to be conveyed safely and smoothly home, after a very tiring and stressful day.
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What great driving and customer service! Thank you so much, you are all amazing!
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Thank you all so much!! You all are GREAT to work with!!
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Thank you. We are home and had a perfect drive here from Cambridge with Doug.
I have your card and will recommend your company whenever l can. Excellent service.
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I travel from Heathrow to St Catherine and back in your limos. I want to commend Arunas who essentially rescued me from another company’s vehicle. I was waiting for my car and the other driver reassured me I was his passenger. I got into the car and it was filthy, which seemed odd given my experience with Airport Lynx. We got out to a gas station at the edge of town and the driver realised I was not his passenger. He left me by the side of the road at the gas station. Arunas drove and picked me up noting the mix up and reassuring me that I was to ride with him. We had a stimulating conversation all the way to the airport. He delivered me safely and on time.
Thank you and thanks to Arunas for his consideration and sense of responsibility to his customers.
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Just wanted to let you know that we thought your service was excellent, as was Daniel our driver. Thank you all for the good work.
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I just wanted to say that the level of professionalism and courtesy shown today was excellent! My in laws were very impressed, and said the driver was very friendly and even chatted with them on their journey to Heathrow. Out of the numerous, numerous companies we looked at when booking, we couldn’t be happier with our decision to have chosen Airport Lynx. We will definitely hire you again for future needs. Thank you again!
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The trip was fantastic and I plan to use your services again in the future.
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Yesterday evening, I rushed out of the terminal without my luggage (partly because another flight was mentioned on the carrousel, and I therefore wrongly assumed that there would be another carrousel further down the path to the exit). I immediately noticed my mistake, and informed Gary about the situation. Another driver would have been (rightfully!) very upset about the delay and hassle created by this unfortunate oversight – particularly if they had been assigned the job at the last minute and after the end of their shift, and if they had had to postpone dinner with their spouse to attend to it, just like Gary had.
Gary took the situation in his stride, and was amazingly gracious and understanding of it. He was incredibly professional and helpful in dealing with the airport personnel and help me resolve the issue. The two of us even had a laugh about it on the way back into Cambridge! I am mortified that I wasted his time and that he made it home much later than he was planning to yesterday evening.
I know that disgruntled customers never shy away from writing to complain, and that satisfied customers, on the contrary, often take it for granted when service providers go out of their way to make their journeys and experience easy and enjoyable. This is the reason why I wanted to send you this message, which I hope you will forward to your CEO.
Once again, Gary was truly exceptional in the way he handled the situation yesterday evening. He is the reason why as of today, Airport Lynx has become my transportation service of choice, and why from now on, I will advertise your services to all my corporate partners and programme delegates. If you have pre-summer holiday bonuses and/or best drivers awards, I, as a very happy customer, would like to nominate Gary for both.
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Doug, the new driver. A+ on his driving, professionalism and punctuality. He came looking very good and had an umbrella as he stood awaiting me at my door - it was drizzling. I think that's a really good gesture. His driving was also impeccable, and he was courteous as all your 3 or 4 team members on the Chauffeur cars. Great addition to the team. Pass my gratitude and appreciation to him, please.
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Thank you for the excellent service by Mr Zilahi and for the free vehicle upgrade both ways, much appreciated.
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I was very pleased with the entire experience of using Airport Lynx. Dean was wonderful.
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Thank you Lynx. Great service, on time, clean car and well driven by Samir who is a credit to your company.
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You guys are so quick and efficient and clear. It’s really easy to work with you!
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Thanks so much for the excellent service. Splendidly courteous and efficient drivers to and from Stansted: I can't recommend you highly enough!
Until our next holiday!
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Just to let you know that this was the first time we used Airport Lynx and we were very impressed. Your ability to be flexible when our first flight back from Florida was late coming into Atlanta was very good indeed.
We were surprised even to find the telephone manned at 11.30 pm! Then even more happy that Piotr was able to come over from Terminal 5 to collect us at Terminal 3 just nine hours later at Terminal 3, two hours earlier than scheduled. Piotr was a great driver and very courteous.
We were home just 135 minutes after landing, with no speed limits broken. We shall be repeat customers for sure.
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Just like to express our appreciation of Samir's professionalism yesterday. He is a superb driver with an excellent approach which helped enormously on our trip to our friends funeral.
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Thank you Katie good trip back everything on time and arrived Cambridge in record time. Driver Anel was waiting, Airport Lynx is a very good service and a pleasure to be met and driven back home.
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We've used Airport Lynx several times, both for airport drop offs and 'meet and greet' pick ups. We've always had excellent service, smooth journeys and punctual and helpful drivers. They even managed to book us in at short notice when we were diverted to a different airport and it would have meant a complicated train journey. Highly recommended for peace of mind and a stress-free start or finish to your trip.
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Just a quick note to say thanks for being flexible and allowing me a slight detour en-route to The Moller Centre. Also Luis provided a great service. It's always nice to get into a car and the driver is good company.